★Your ORDER NUMBER (it appears in the email that sent you here) becomes your tracking number in our system. You’ll find the tracking page under the “shipping” tab on the main menu bar on this site. There’s also a link to it in the email you received.
★Please allow about 24 HOURS for your order to show up in the system.
★On the same tab you’ll also find a page called “How Our Shipping Works” which explains things in detail.
★We list our shipping as taking UP TO 8 WEEKS from order to arrival, but most times, it takes much less time than that. The longest wait is generally seen during the holiday season at the end of the year, when bad weather converges with high demand. But if you live in an area that’s hard to get to or far from truck routes, your wait is likely to be longer than most – sorry, that’s just how it is!
★If you have a need to receive something quicker, please let us know. If it can be done, we’ll do it. If we can’t, we’ll tell you, and you can decide what to do from there.
★All right, on with the survey. Click the button below, and click “submit” when you’re done. That’s all there is to it!