Delivery Questionnaire

Thanks for stopping by to take our questionnaire. Before we get to it, here’s some info on our $249 flat rate truck delivery.

Your ORDER NUMBER (it appears in the email that sent you here) becomes your tracking number in our system. You’ll find the tracking page under the “shipping” tab on the main menu bar on this site. There’s also a link to it in the email you received.

Please allow about 24 HOURS for your order to show up in the system.

On the same tab you’ll also find a page called “How Our Shipping Works” which explains things in detail.

We list our shipping as taking UP TO 8 WEEKS from order to arrival, but most times, it takes much less time than that. The longest wait is generally seen during the holiday season at the end of the year, when bad weather converges with high demand.  But if you live in an area that’s hard to get to or far from truck routes, your wait is likely to be longer than most – sorry, that’s just how it is!

If you have a need to receive something quicker, please let us know. If it can be done, we’ll do it. If we can’t, we’ll tell you, and you can decide what to do from there.

All right, on with the survey. Click the button below, and click “submit” when you’re done. That’s all there is to it!

Thanks for answering a few questions to help us prepare for your delivery. As long as we're prepared, it's all going to go fine. Surprises complicate things, though, so now is the time to tell us!

from confirmation email

Depending on which driver ends up taking your piece, he may be on the road in an 18-wheel semi truck, or in a smaller vehicle. We ask the following questions in order to plan for every possible situation. The more you can tell us the smoother things will go on delivery day.

Thanks so much for your help! Click the button when you're done to submit your form.